Compuware and IntelliNet Partner to Deliver Enterprise Application Performance Solution

Through this solution offering, IntelliNet will deliver enterprise application performance services utilising Compuware Vantage technology. Compuware Vantage helps IT organisations and service providers manage and improve application performance to meet business requirements.

Enterprises today depend on highly performing, highly available software applications to conduct business with customers, partners and suppliers. IntelliNet's application service management offering, Enterprise Performance Management, utilises Compuware Vantage to ensure application performance by prioritising application-related service issues and rapidly troubleshooting performance and availability problems.

With this partnership, IntelliNet expands its offerings into application and SLM performance monitoring. Utilising Compuware Vantage technology to report on and analyse the performance and availability of application transactions in a coordinated manner, IntelliNet can deliver enterprise awareness, problem characterisation and resolution to application performance degradation where it matters the most: to the end-user.

"After evaluating and having previously used many market-leading application service management technologies, we chose to partner with Compuware because the Compuware Vantage suite is recognised as a cost-effective, long term solution," said Ed Taton, Vice President, Business Development, IntelliNet.

"Our Compuware Vantage-based solution offering gives organisations a complete end-to-end view into their application performance issues." By utilising Compuware Vantage as part of their Enterprise Performance Management Solution, IntelliNet will provide these solutions to customers based on a simple monthly subscription, enabling the proactive management and monitoring of customer applications to assure specific performance and service levels.

"In our complex environment, application performance and a favorable end-user experience are critical for our business success. Whenever an end-user complains about an application's performance or availability, the first dashboard that we refer to is the data delivered by IntelliNet's end-user data, collected and displayed by Compuware Vantage," said Ken Sidon, Chief Information Officer, Medical Mutual of Ohio.

"This service monitors end-user performance from the desktop perspective and captures critical troubleshooting information at the time of performance, availability and degradation." "We are excited to partner with IntelliNet on their Enterprise Performance Management solution," said Jamie McGuffie, Senior Vice President, Global Partner Business Development.

"Compuware sees tremendous value in helping IT meet the rising demands to a focus on service delivery. IntelliNet's Vantage-based service offering is a robust and effective way to meet that demand." Compuware offers a complete set of solutions for delivering value across the application life cycle, including IT governance and management, application development, comprehensive application reliability and quality assurance, service management and support.

IntelliNet.

Established in 1997, IntelliNet is one of the oldest Enterprise Network Management Service Consultancies in the US. IntelliNet's 24x7x365 Enterprise Control Center and trained engineering support staff monitor the availability, performance and security of Clients' networked systems around the world. IntelliNet has expertise in traditional distributed systems, LAN/WAN networked systems, as well as IP Telephony, Wireless and Security architectures. IntelliNet is a Cisco Systems Premier Partner for network management and deployment of Cisco architectures. IntelliNet's trademarked methodology (Cooperative Network Management (tm)) integrates with our Certified Project Management Office (PMO) delivery process. Learn more about IntelliNet at http://www.intellinetcorp.com.