Contact Information for Customer
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What Happens to Customer Calls
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How to contact us
Compuware Southern Africa helpdesk is located at Northdowns
Office Park, Bryanston East, Johannesburg.
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Calls can be serviced most effectively
if you provide the following information when calling or faxing:
- Company name
- Person's name
- Phone number
- Fax number
- Customer number
- Email address
- Product name and version number
- Concise description of the problem
- Error messages
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Call Centre
A dedicated toll-free number is provided for customers to report
technical problems and questions. This is answered by the Call Centre
Team, who log calls and assign priorities.
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Contact Numbers
Toll Free Telephone
Local Telephone
Fax number
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0800 004617
(011) 516 2900
(011) 706 8430 |
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Hours of operation
8h00 - 17h30, Monday to Friday
We also have a 24x7 telephonic support as the toll-free number
is forwarded to a support person after hours. If there is a requirement
for someone to go on site, this will be billable.
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E-Mail
A dedicated email address is provided for sending diagnostic information
for open issues and existing calls, or logging new calls.
ZA.Helpdesk@za.compuware.com
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